Last Modified: 18 August, 2020
1:1 COACHING PROGRAMMES
Once a client has invested in a 1:1 coaching programme and the coaching engagement has commenced, I operate a no refund policy. This is because a client has invested in a coaching programme as a whole, not for individual sessions, and the programme has been priced accordingly. The no refund policy also reflects the amount of time I set aside for preparing for and attending sessions, writing detailed notes for a client after each session, and the email support offered in-between calls.
ONLINE COACHING PROGRAMMES
Once a client has invested in an online coaching programme, I operate a no refund policy. This is because the client is immediately given unique log in details which provide them with access to all course materials.
CV & LINKEDIN WRITING SERVICES
Once a client has invested in a CV or LinkedIn writing service and the engagement has commenced, I operate a no refund policy. This is because I invest time in reviewing the client’s CV or LinkedIn profile and their target roles in detail, before attending a background call with the client and drafting the new material.