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Last Modified: 26th March 2026
Refund Policy
IN-PERSON RETREATS & ADVENTURE CLUB EXPERIENCES AND EVENTS
Once you have invested in a retreat or Adventure Club experience or event, I operate a no refund policy. However, if extenuating circumstances (significant, unforeseen and unavoidable events outside of your control such as serious illness, bereavement or trauma) make your ability to attend the retreat or Adventure Club experience or event dates impossible, I will do my best to re-sell your place to someone else. If I can achieve this, I will refund your investment in full.
1:1 COACHING PROGRAMMES
Once you have invested in a 1:1 coaching programme and the coaching engagement has commenced, I operate a no refund policy. This is because you have invested in a coaching programme as a whole, not for individual sessions, and the programme has been priced accordingly. The no refund policy also reflects the amount of time I set aside for preparing for and attending sessions, writing detailed notes for a client after each session, and the email support offered in-between calls.
ONLINE COACHING PROGRAMMES
Once you have invested in an online coaching programme, I operate a no refund policy. This is because you are immediately given unique log in details which provide you access to all course materials.
CV & LINKEDIN WRITING SERVICES
Once you have invested in a CV or LinkedIn writing service and the engagement has commenced, I operate a no refund policy. This is because I invest time in reviewing your CV or LinkedIn profile and your target roles in detail, before attending a background call with you and drafting the new material.